Current available jobs in Sales & Marketing:




Sales & Marketing: Consumer Promotions
Game-Day Mobile Support Employee - Pegula Sports & Entertainment (Buffalo, NY)

Position Summary

The Marketing/Business Solutions departments of Pegula Sports and Entertainment have openings for Game-Day Mobile Tech Squad Staff. Under the general direction of the Marketing/Business Solutions department, the Mobile Tech Squad Staff will be responsible for providing support to fans across Buffalo Bills, Buffalo Sabres, Buffalo Bandits, and other Pegula Sports and Entertainment events. Game-Day responsibilities include, but are not limited to, assisting fans with implementation of mobile app features and programs, and support for all fan inquiries in regards to mobile phone applications. If you are tech savvy, positive, and provide quality customer service, don’t miss this opportunity to be a part of our team.

Primary Responsibilities

• Promotes Team Mobile App features

• Assists fans with any questions or concerns regarding Wifi, Team Mobile Apps, or other tech related questions

• Monitors and responds quickly and effectively to all tech support requests

• Ensures that fans are effectively using all tech related tools to enhance the game-day experience

Qualifications

• Ability to work independently and as part of a team

• Comfortable talking with and engaging fans

• Ability to provide quality customer service

Requirements

• Background in customer service preferred, ideally in a tech setting

• Ability to work independently and as part of a team

• Arrives on time and presents themselves in a professional manner

• Highly self-motivated and directed; detail-oriented with strong communication skills

• Part-time role with primarily non-traditional hours, including evenings, weekends, and holidays as needed

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work flexible hours, including evenings, weekends, and holidays as needed? Yes or No
2. Do you have formal education in marketing, or tech related field? Yes or No
3. Are you able to meet the physical requirements of the position as outlined above? Yes or No


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Sales & Marketing: Marketing
Marketing Manager - Pegula Sports and Entertainment (Buffalo, NY)

SUMMARY

The Marketing Manager at Pegula Sports and Entertainment will manage development and execution of strategic marketing plans related to several PSE properties including My One Buffalo, HarborCenter, and any needs with MSG Western New York. In addition, this position will be tasked with evaluating emerging fan engagement trends and making recommendations in how PSE can leverage technology to connect with fans of the Buffalo Bills, Buffalo Sabres, Buffalo Bandits, and Rochester Americans.

RESPONSIBILITIES

•         Develop strategic marketing plans for the My One Buffalo mobile fan engagement platform with a particular focus on leveraging the app to benefit the Bills and Sabres

•         Create, maintain, and ensure delivery of a year-round rewards calendar tied to My One Buffalo

•         Continue to develop and evolve the My One Buffalo brand to educate fans on the benefits of the app and maintain relevance among existing users

•         Oversee the management of the My One Buffalo Street Team and Buff-a-Nerds tech support teams to ensure positive fan interaction at events

•         Assess fan feedback and make recommendations for features to include in future iterations of the My One Buffalo app

•         Ensure all backend content requirements for the My One Buffalo app are being fulfilled

•         Seek out new opportunities for fan engagement through technology or other means that are relevant to PSE properties

•         Make recommendations to the Director of Marketing and EVP Marketing Brand Strategy at PSE on relevant fan engagement trends

•         Develop strategic marketing plans for Impact Sport Performance, Academy of Hockey, and The Rinks at HarborCenter taking into account feedback from key stakeholders at each property

•         Manage the promotion and relationship with MSG Western New York to promote original programming and special event broadcasts

•         Develop strategic marketing plans and contribute to the promotion of special events awarded to Buffalo in which PSE has a role

EXPECTATIONS

•     Bachelor’s Degree in Marketing, Advertising, Communications or a related field

•     3-5 years experience working in Marketing, Advertising, Communications, or a related field

•     Background in Sports Marketing or Sports Business preferred

•     Previous experience in fan/consumer engagement role a plus

•     Excellent people skills, with an ability to interact effectively with internal and external clients at all levels

•     Excellent verbal and written communication skills

•     Strong computer skills

COMPETENCIES

•     Ability to think both strategically and tactically

•     Demonstrated attention to detail

•     Comfortable working in a collaborative environment

•     Possesses strong time management skills

•     Ability to work in fast paced environment with minimal oversight

•     Ability to manage multiple clients and projects at once

•     Passion for emerging trends and being at the forefront of innovation

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor’s Degree in Marketing, Advertising, Communications or a related field? Yes or No
2. Do you have 3-5 years experience working in Marketing, Advertising, Communications, or a related field? Yes or No
3. Do you have a background in Sports Marketing or Sports Business? Yes or No (If yes, please explain)
4. Do you have previous experience in fan/consumer engagement? Yes or No (If yes, please explain)


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