Current available jobs in Sales & Marketing:




Sales & Marketing: Game Operations/Presentation
Game Presentation Assistant- Part Time - Seasonal - Buffalo Sabres (Buffalo, NY)

POSITION SPECIFIC REQUIREMENTS: Availability for all Buffalo Sabres home games and special events is required. Must possess strong communication skills, an outgoing and positive attitude and enjoy interaction with fans.  Potential candidates must be flexible and adaptive in a fast-paced, live and stressful environment.  Critical thinking and the ability to effectively follow direction are essential. 

Other requirements include the ability to work independently and as part of a team, work effectively under pressure and be able to prioritize tasks and meet deadlines as they are presented.  All seasonal assistants are expected to be timely and punctual and maintain a professional appearance and demeanor.

SUMMARY: Assist in the implementation and execution of all in-arena activities including but not limited to: promotions on and off the ice, anthems, pre and/or post-game ceremonies, intermission entertainment, handouts, pavilion events and mascot duties for the Buffalo Sabres, Buffalo Bandits and for select special events, including the 2018 IIHF U20 World Junior Championship.

JOB RESPONSIBILITIES

  • Work with a team to execute all game day elements of the Buffalo Sabres/Buffalo Bandits game presentation strategies
  • Take part in pre-game preparation, in-game implementation and post-game duties to effectively complete assigned tasks
  • Participate in fan interaction with and without team mascots 
  • Assist other departments with game-day initiatives as assigned 
  • Promote a positive fan experience and work as part of a creative team

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work evenings and weekends? Yes or No
2. Are you aware that this job is part time, and just for the season? Yes or No


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Sales & Marketing: Promotions
Street Team - Pegula Sports & Entertainment (Buffalo, NY)

*This is a paid, part-time position*

Position Summary

The Marketing department of Pegula Sports and Entertainment has openings for energetic, passionate, and positive individuals as part of our Game-Day Mobile Street Team. Under the general direction of the Marketing and Game Presentation Departments, the Mobile Street Team will be responsible for executing initiatives at Buffalo Bills, Buffalo Sabres, Buffalo Bandits, and other Pegula Sports and Entertainment events. Game-Day responsibilities include, but are not limited to, promotion of the PSE Mobile properties, assisting the Game Presentation Department in promotion of the My One Buffalo Mobile App, as well as supporting the execution of unique game-night fan experiences. If you are outgoing, self-motivated, or have experience in marketing or promotions, don’t miss this opportunity to be a part of our team.

Auditions

• After submitting an application, you will be contacted if you have been selected for an audition

• Auditions will be held on August 29th from 6-8pm at KeyBank Center, 1 Seymour H Knox III Plaza, Buffalo, NY 14203

• Please arrive at audition by 5:30pm to check in

• Please wear comfortable exercise clothes and bring a valid ID

Primary Responsibilities

• Operates as a brand advocate on game-days and at other Pegula Sport and Entertainment events

• Assists Game Presentation Department in the execution of game-day promotions

• Distributes handouts and other promotional items

• Assists fans with event upgrades and VIP game day experiences

• Facilitates downloads and registrations for the My One Buffalo App

• Educates the public about My One Buffalo features and benefits through positive fan interactions

• Assists in the set-up and execution of marketing initiatives

• Provides superior customer service and assists in the execution of game-day enhancements for My One Buffalo members

• Provides feedback to Supervisors on experience with consumers, fans and other team members

Qualifications

• Comfortable in front of large crowds and engaging fans of all ages

• Enthusiastic, energetic

• Be able to take direction and feedback with a positive attitude

Requirements

• Must submit a 30-second video detailing why you the right person for the job

• Background in marketing or promotions preferred

• Ability to skate preferred but not required

• Highly self-motivated and directed; outgoing, and detail-oriented with strong communication skills

• Ability to work independently and as part of a team

• Arrives on time and presents themselves in a professional manner

• Ability to work at least 45 home Buffalo Bills, Buffalo Sabres, Buffalo Bandits games, as well as other PSE events throughout the 2017-18 season

• Must be flexible to work weekday shifts as early at 5:00pm, and stay until the end of the game if needed

• Part-time, paid role with primarily non-traditional hours, including evenings, weekends, and holidays as needed

Note: When you apply for this job online, you will be required to answer the following questions:

1. Can you provide proof of your legal right to work in the US? Yes or No
2. Will you be at least 18 years of age as of September 1, 2017? Yes or No
3. Are you available to work at least 45 events throughout the 2017-18 season, such as Buffalo Sabres, Bills, or Bandits home games, in addition to other potential Pegula Sports and Entertainment Events? Yes or No
4. Are you able to arrive at least 2 hours before event times, even on weekdays (ex. 5:00pm on a weekday for a 7:00pm game)? Yes or No
5. Were you ever employed by PSE or any other affiliated company before? Yes or No (If Yes, please list the company and year)
6. Have you ever worked on a promotions or street team before? Yes or No (If yes, please give us the details)
7. Would you be comfortable appearing on camera and performing in front of large groups of people such as fans? Yes or No
8. Briefly describe your skating experience. Please Note: The ability to skate is not a requirement of this position.
9. Please describe why you are a good fit for our street team.
10. Record a 30 second video showing us your passion and enthusiasm for everything Bills/Sabres/Bandits and show us why you would be a great fit for the My OneBuffalo Street Team! Insert your video URL here.


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Sales & Marketing: Consumer Promotions
Game-Day Mobile Support Employee - Pegula Sports & Entertainment (Buffalo, NY)

Position Summary

The Marketing/Business Solutions departments of Pegula Sports and Entertainment have openings for Game-Day Mobile Tech Squad Staff. Under the general direction of the Marketing/Business Solutions department, the Mobile Tech Squad Staff will be responsible for providing support to fans across Buffalo Bills, Buffalo Sabres, Buffalo Bandits, and other Pegula Sports and Entertainment events. Game-Day responsibilities include, but are not limited to, assisting fans with implementation of mobile app features and programs, and support for all fan inquiries in regards to mobile phone applications. If you are tech savvy, positive, and provide quality customer service, don’t miss this opportunity to be a part of our team.

Primary Responsibilities

• Promotes Team Mobile App features

• Assists fans with any questions or concerns regarding Wifi, Team Mobile Apps, or other tech related questions

• Monitors and responds quickly and effectively to all tech support requests

• Ensures that fans are effectively using all tech related tools to enhance the game-day experience

Qualifications

• Ability to work independently and as part of a team

• Comfortable talking with and engaging fans

• Ability to provide quality customer service

Requirements

• Background in customer service preferred, ideally in a tech setting

• Ability to work independently and as part of a team

• Arrives on time and presents themselves in a professional manner

• Highly self-motivated and directed; detail-oriented with strong communication skills

• Part-time role with primarily non-traditional hours, including evenings, weekends, and holidays as needed

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work flexible hours, including evenings, weekends, and holidays as needed? Yes or No
2. Do you have formal education in marketing, or tech related field? Yes or No
3. Are you able to meet the physical requirements of the position as outlined above? Yes or No


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Sales & Marketing: Premium/Suite Sales
Premium Sales - Pegula Sports and Entertainment (Buffalo, NY)

Position Summary

Responsible for focusing on full-season and individual game/event suite sales at New Era Field.  Will be the main point of contact for M&T Club sales.  Also will have the ability to sell other Buffalo Bills premium inventory as sees-fit.  Must provide various reports/updates pertaining to new/renewal suite business.  Will have some opportunity to cross-sell hospitality and corporate sponsorships across other PSE entities.  Also will assist the Manager of Premium Seating with service related duties as deemed necessary.

PRIMARY RESPONSIBILITIES

  

  • Maximize suite revenue
  • Manage a database of suite prospects
  • Set sales appointments, develop sales proposals, present to prospects
  • Build relationships with external key business leaders
  • Maximize suite occupancy
  • Monitor and report sales activities to the Vice President, Premium Seating
  • Maximize M&T Club Sales
  • Explore and develop new touch points / added value for suite and corporate partners
  • Provide a high level of customer service to suite clients at all times
  • Work alongside the Manager, Premium Seating assisting with duties as needed

REQUIREMENTS

 Bachelor’s Degree Required

  • Minimum 3 years sales experience, preferably with a sports team or closely related industry
  • Archtics/TicketMaster ticketing system knowledge
  • Excellent organizational skills
  • CRM knowledge (STR/Microsoft Dynamics)
  • Strong work ethic
  • Must possess strong verbal and written communication skills
  • Strong decision making skills
  • Ability to develop and maintain strong relationships with internal peers and external corporate partners
  • Ability to multitask, prioritize and complete tasks in a high pressure environment
  • Must be comfortable working within deadlines
  • Basic knowledge of Photoshop a plus
  • Flexibility to work evenings and weekends as needed

PEGULA SPORTS & ENTERTAINMENT ARE AN EQUAL OPPORTUNITY EMPLOYER

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's Degree? Yes or No
2. Do you have at least three years of sales experience? Yes or No
3. Do you have Archtics/TicketMaster ticketing system knowledge? Yes or No
4. Do you have experience with CRM (STR/Microsoft Dynamics)? Yes or No


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Sales & Marketing: Corporate Sponsor
Digital Marketing and Partnership Assistant - Rochester Americans (Rochester, NY)

PART-TIME – DIGITAL MARKETING AND PARTNERSHIPS ASSISTANT

Description:
The duties and responsibilities of this job entail, but are not limited to:

  • Implementing sponsor contracts

  • Assisting with on and off site community events

  • Coordinating digital sponsor elements

  • Help execute sponsor elements on game days

  • Photograph sponsor elements throughout the Arena

  • Help with pre-game and in-game promotions including finding participants, set-up, and execution

  • Assist with all social media outlets - Facebook, Instagram, Twitter, Snap chat, etc.

  • Perform other assigned duties as may be required in meeting company objectives

 Requirements:

  • Ability to have office hours during the week (schedule to be agreed upon with Managers)

  • Attendance at all home games for the entire 2017-2018 season.

  • Must possess strong communication skills, an outgoing and positive attitude.

  • Must be flexible and adaptive in a fast-paced, live and stressful environment. Critical thinking and the ability to effectively follow directions are essential.

  • Ability to work independently and as part of a team.

  • Candidates are expected to be timely and punctual and maintain a professional appearance and demeanor while upholding the standards of the organization.

  • Must attend Community events when needed

  • Strong social media knowledge

  • Experience working with Adobe Photoshop and Adobe Illustrator

    This is a part-time paid position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you be available to work some office hours during the week? Yes or No
2. Will you be available to work the entire 2017-2018 season? Yes or No


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Sales & Marketing: Fan Development
Business Development Sales & Service Assistant - Rochester Americans (Rochester, NY)

PART-TIME – BUSINESS DEVELOPMENT SALES & SERVICE ASSISTANT

Description:
The duties and responsibilities of this job entail, but are not limited to:

  • Assist in daily operations of the Rochester Americans business development department

  • Distribute marketing collateral throughout various target markets

  • Create and maintain databases and spreadsheets

  • Learn ticket sales operating systems e.g. Ticketmaster and ProVenue

  • Fulfill orders and customer service requests

  • Research and generate new sales leads upon request

  • Assist with ticket distribution and manifests

  • Coordinate in-arena marketing

  • Set-up Riverside VIP Club and Suite Level on game days

  • Prepare and assist with any on and off site events

  • Help distribute pre and/or post game giveaways

     Requirements:

  • Ability to work office hours during the week (schedule to be agreed upon with the Director of Services and Development)

  • Attendance at all home games for the entire 2017-2018 season.

  • Must possess strong communication skills, and an outgoing, positive attitude.

  • Must be flexible and adaptive in a fast-paced, live and stressful environment. Critical thinking and the ability to effectively follow directions are essential.

  • Ability to work independently and as part of a team.

  • Work effectively under pressure and be able to prioritize tasks and meet deadlines as they are presented.

  • Candidates are expected to be timely, punctual and maintain a professional appearance and demeanor while upholding the standards of the organization.

  • Must have reliable transportation and pass a Company background check.

    This is a part-time paid position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you be able to work some office hours during the week? Yes or No
2. Will you be available to work all home games during the 2017-2018 season? Yes or No


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Sales & Marketing: Game Operations/Presentation
Game Night Staff - Part Time - Rochester Americans (Rochester, NY)

Description:
The duties and responsibilities of this job entail, but are not limited to:

  • Assist in the implementation and execution of all in-arena game presentation activities including but not limited to: promotions on and off the ice, anthems, color guard, pre and/or post-game ceremonies, intermission entertainment, handouts, and mascot duties for the Rochester Americans and special events outside of game nights.

  • Serve as Amerks ambassadors at all home games, play an active role in all in-game entertainment, and interact with fans of all ages.

  • Greet all members and guests as they enter the arena and thank them as they exit

  • Work with a team to execute all game day elements of the Rochester Americans Game Presentation strategies and promotions.

  • Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks.

  • Participate in fan interaction with and without team mascot.

  • Answer all fans questions accurately and professionally to enhance their experience.

  • Assist other departments with game-day initiatives as assigned.

  • Promote a positive fan experience and work as part of a creative team.

  • Assist with other Amerks events in and out of the arena when necessary.

     Requirements:

  • Attendance at most, if not all, games and special events for the entire 2017-2018 season. Availability for game days is a must.

  • Must possess strong communication skills, an outgoing and positive attitude, and enjoy interaction with fans.

  • Must be flexible and adaptive in a fast-paced, live and stressful environment. Critical thinking and the ability to effectively follow directions are essential.

  • Ability to work independently and as part of a team.

  • Work effectively under pressure and be able to prioritize tasks and meet deadlines as they are presented.

  • Candidates are expected to be timely and punctual and maintain a professional appearance and demeanor while upholding the standards of the organization.

    This is a game-nights only paid position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you be available to work a majority of game nights? Yes or No


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Sales & Marketing: Ticket Sales
Ticket Sales Associate - Rochester Americans (Rochester, NY)

Reporting to the Director of Ticket Sales, this position is responsible for prospecting, selling and servicing all forms of ticketing packages including season, flex-plan, suites, group and individual tickets. This position involves close interaction with the Rochester Americans fan base, acting as a customer service representative in addition to performing and assisting with game day operations as well as other basic office functions.

Job Function (duties and responsibilities):

  • Sell ticket products including season tickets, partial/flex plan packages, suites, group and individual tickets
  • Actively prospecting new contacts and leads in the region
  • Build effective relationships to provide repeat business and a high level of customer service
  • Proactively create opportunities for new business with existing customers
  • Maintain and manage accurate records for customers and the organization
  • Meet / exceed assigned outreach and sales goals for all ticket products
  • Document and maintain all sales touch-point activities in CRM/Ticketmaster
  • Engage fans daily to build the company’s database and to support ticket sales and promotional initiatives
  • Call past customers and new sales leads to generate sales
  • Handle incoming sales calls from prospects for all ticket products
  • Conduct in-arena appointments and provide tours of the arena
  • Work games to support ticket sales and organization’s promotional initiatives
  • Perform all other related duties as assigned by Director of Tickets and Sr. Director of Business Development
  • Other duties or responsibilities as assigned by the supervisor

Minimum Requirements / Experience:

  • Bachelor’s degree required

  • Minimum of 1 year of experience in related field preferred

  • Basic use of and proficiency with computers and office equipment required

  • CRM, Ticketmaster and/or Tickets.com experience preferred

  • Prior experience in ticket sales, appointment scheduling, sales techniques and customer service is preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's Degree? Yes or No
2. Do you have at least 1 year of sale experience? Yes or No?


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Sales & Marketing: Ticket Sales Management
Director of Ticket Sales - Rochester Americans (Rochester, NY)

Reporting to the Sr. Director of Business Development with involvement from the VP of Business Operations. This position will aid in the oversight of the Ticket / Suite Sales, Ticket / Suite Operations, and Customer Service aspects of the Rochester Americans to achieve sales, retention and attendance goals for the organization. This individual will manage the day to day operations of the ticket sales department staff and activities in Rochester. Responsible for assisting in the revenue generation for both ticket and suite sales. This individual will be responsible for delivering high-level customer service to all Rochester Americans affiliations.

Job Function (duties and responsibilities):

  • Personally responsible for selling and maintaining business accounts and relationships for the organization

  • Lead coordinated efforts to achieve desired ticket and suite revenue results each season

  • Aid in training, motivating and supervision of Ticket Sales Associates, be a knowledgeable resource with respect to selling techniques / tactics, team / organizational information and history

  • Establish accountability for each sales team member through outreach volume, contests, etc. 

  • Lead weekly sales meetings to review activity and goals plus communicating updates on pending projects, events and game nights

  • Ensure that all organizational, season, group and individual ticket sales and renewal goals are met annually

  • Generate leads via prospecting, networking, attending events, cold calls and other business related events
  • Monitor, track and analyze all season ticket, flex ticket plans, group ticket and individual sales activity

  • Maintain accurate sales activity records in ticketing software

  • Aid in management of all correspondence/communications with Season Ticket Holders and Group Leaders

  • Represent the organization with a professional attitude and appearance at all internal / external events

  • Actively participate in local business groups and associations

  • Manage renewals, retention and development of all current ticket / suite sales accounts in conjunction with the Sr. Director of Business Development

  • Lead staff by example through personal sales outreach and efforts, joining on appointments, etc.
  • Management of ticket sales staff on gamedays, as well as during events and community initiatives
  • Ensure proper execution of ticketing operations at venue on gamedays, including proper cash handling and reconciliation for ticket / suite sales

  • Manage day-to-day client interactions with the highest level of customer service and professionalism
  • Contribute to new activation departmental processes (i.e. Ticket Sales & Suites)

  • Active participation in select business development ideation sessions for ticket / suite sales and development
  • Aid in the development of all promotional offers, packages and products to help generate further interest and revenue of all ticket and suite products
  • Knowledge of league rules and regulations of ticket and suite sales
  • Knowledge of facility operations and catering services
  • Knowledge of building/city venue lease agreements
  • Manage and fulfill additional duties as assigned from time-to-time by the Sr. Director of Business Development and Vice President of Business Operations
  • Perform all other related duties as assigned to ensure fulfillment of all ticket and suite sales affiliations

Minimum Requirements / Experience:

  • Minimum of 5-7 years of experience in related field

  • Bachelor’s degree required

  • CRM, TicketMaster and/or Tickets.com experience required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors Degree? Yes or No
2. Do you have CRM, TicketMaster or Tickets.com experience? Yes or No
3. Do you have at least 5 years of sales management experience? Yes or No


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